I visited the ANZ in Young on Friday afternoon at 4:00pm. I was disgusted with the customer service I received at the information counter. I have been in the customer service industry for 20 years and maybe my standards are too high but I was made to feel like I was a massive inconvenience! No smile, no greeting, barely any words spoken and when they were it was using a tone of annoyance. I have never once made a complaint before but I felt like this was something that was completely unacceptable and if I had this member as part of my staff I would be very embarrassed. I held my tongue and left extremely angry and needless to say will not return.
ANZ Branch Young is an Australian Bank based in Young, New South Wales. ANZ Branch Young is located at 147 Boorowa St, Young NSW 2594, Australia.
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